Money Tree Fundraising is committed to being transparent with you about the information we hold. Developing a better understanding of our customers through data enables us to undertake marketing activity efficiently, which ultimately helps us to keep our prices competitive.
The aim of the information in this policy is to give you a clear explanation about how MTF collects and uses the personal and professional information you provide to us and that we collect whether online, via phone, email, by post or from third parties.
We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information. If you have any queries about this policy then please contact Beth Upton, CEO of Money Tree Fundraising: firstname.lastname@example.org or by post: Money Tree Fundraising, Office 7, 35-37 Ludgate Hill, London. EC4M 7JN
Part 1 – Cookies
What are cookies?
Cookies are small text files transferred and stored to your computer or device when you visit or interact with a website, only that website will be able to see what’s on that cookie. Cookies contain information unique to your web browser which allow the website to remember your choices and preferences during your visit, but they do not include personal information that can identify you.
Cookies are very important to websites, they help the website you are visiting to recognise your device and remember little bits of information about your visit like your preferences, settings and how you use the website. This information is then used to personalise and improve the way you interact with the site. This includes how it displays content to you, enabling you to use and select online services and tools, and providing you with content that is relevant to you based on your previous visits and browsing habits.
Necessary cookies: These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.
Site experience cookies: These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.
Performance and operation cookies: These cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected.
Anonymous cross site tracking: These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.
Targeted advertising cookies: These cookies are used to track browsing habits and activity. We use this information to enable us to show you relevant or personalised marketing content. Using these types of cookies, we may collect personally identifiable information and use this to display targeted advertising.
How do I manage my cookies?
You can control and remove cookies via settings in your web browsers.* However restricting cookies may affect your use of our website and prevent some services and selection tools from working.
*These links are to third party sites, over which we have no control – no liability can be claimed if they are inaccurate
There are a lot of sites which talk about cookies, what they do and how to remove or restrict them in more detail, we’ve listed a few useful sites you may find helpful:
Part 2 – Data Storage
When you contact us we will add your contact details to our contact management database and we will use those details to stay in touch with you throughout our conversations. If we end up working together your data will be transferred to our bookkeeping software as well. Your data may be held in documents in various ways, such as proposals to explain our work, contracts for our work together and in the course of our work together.
All of our systems are cloud-based and can be accessed globally via secure log-in systems. Access is limited to staff and associates of Money Tree Fundraising only, with limited access to client file areas for our clients.
You are welcome to request a copy of the information we hold on you at any time. You also have the right to ask us to remove your details from any/all of our systems and if there is no compelling reason why we cannot meet your request then we will remove your details entirely. If we are unable to meet your request we will explain why. We would welcome any requests for information to be updated.
Part 3 – Communication With You
We will use the contact details you have shared with us to communicate about our business together.
We send our regular marketing emails. It is possible to have your information added the list to receive such marketing in a number of ways:
- Personal request
- Following a link and requesting to join the list
- Downloading of material from the MTF website
- Connecting with us on LinkedIn
- Sharing your business card with us at an event
- Enquiring about our services in any way
It is always possible to change your mind and ask us to remove you. There is an “unsubscribe” option for all of our emails but you can also let us know that you have changed your mind at any time.
Part 4 – Sharing Your Information
Technically we do share your data with third party suppliers: all of our services from marketing to database are third party suppliers. But we will not share your data with any party who would use it for any purpose outside of the running of Money Tree Fundraising’s activities as already described.
We would not sell your data, nor swap it nor share your information in a way that means someone else can access and use it, ever.